At Dissolvex Technologies Private Limited, we believe in complete transparency regarding how we handle data and respect user privacy. This Cookie Policy explains how and why cookies, local storage, session identifiers, and similar tracking technologies are used when you visit our website, utilize our public portals, or access the dissolveX Enterprise HRMS, Payroll & CRM platform.
1. What Are Cookies & Storage Technologies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites you visit. They are widely used to make web applications function efficiently, secure user sessions against malicious attacks, prevent cross-site request forgery (CSRF), and provide necessary diagnostic reporting.
In addition to traditional HTTP cookies, we may use modern browser web storage mechanisms such as HTML5 LocalStorage and SessionStorage to store UI theme preferences (e.g., Dark Mode vs. Light Mode) and maintain seamless state across single-page dashboard interactions.
2. Categories of Cookies We Use
We classify the cookies and tracking tokens deployed across our platform into four clear functional categories:
Strictly Necessary
RequiredEssential for logging into your HRMS/CRM workspace, validating CSRF tokens, preventing session hijacking, and enforcing multi-tenant database isolation.
Functional & UI
PreferencesRemembers your interface settings, language selection, collapsed sidebar states, and active organization workspace switcher preferences.
Performance & Health
DiagnosticsCollects aggregated, non-personally identifiable telemetry to monitor server response times, load balancing, and crash diagnostics.
Marketing & Attribution
Public Web OnlyUsed solely on our public landing pages to measure campaign efficacy and demo request source attribution. Never deployed inside your secure HRMS tenant.
3. Detailed Cookie & Token Breakdown
Below is a list of the primary cookies and local tokens utilized across our web application:
| Cookie Name | Category | Purpose & Description | Duration |
|---|---|---|---|
csrftoken |
Strictly Necessary | Protects against Cross-Site Request Forgery (CSRF) attacks when submitting forms. | 1 Year |
sessionid |
Strictly Necessary | Encrypted token that authenticates your logged-in session across HRMS & CRM modules. | Session (or 14 Days with "Remember Me") |
dissolvex_nav_scrolled |
Functional (Session) | Maintains navbar scroll transition state between page navigations for smooth rendering. | Session |
org_ctx_id |
Strictly Necessary | Enforces strict tenant isolation, routing API requests to your specific enterprise database. | Session |
theme_pref |
Functional (Local) | Stores your preference for dark or light interface themes. | Persistent (LocalStorage) |
4. Third-Party Services & Integrations
When you connect third-party enterprise integrations within dissolveX (such as Google Workspace Single Sign-On, Microsoft 365 OAuth, or Meta WhatsApp Business API), those services may set their own authentication cookies according to their independent privacy policies.
We do not sell, rent, or trade cookie data or employee telemetry to third-party data brokers or behavioral advertising networks under any circumstances.
5. How to Manage & Disable Cookies
Most modern web browsers allow you to control cookie settings through their preferences or settings menus. You can configure your browser to block third-party cookies, clear existing cookies upon browser close, or notify you when a new cookie is set.
- Google Chrome: Settings → Privacy and security → Third-party cookies.
- Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection.
- Apple Safari: Preferences → Privacy → Manage Website Data.
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies.
Please note: If you choose to disable strictly necessary authentication cookies (such as sessionid or csrftoken), you will not be able to log into the dissolveX HRMS portal or complete secure workforce operations.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect technological upgrades, new feature releases, or statutory compliance mandates. Any updates will be published directly on this page with a revised "Last updated" date.
7. Contact & Privacy Queries
If you have questions regarding our use of cookies, tracking technologies, or data privacy safeguards, please reach out to our privacy compliance team at support@dissolvex.in or review our comprehensive Data Security & Privacy Policy.
By continuing to access and use dissolveX, you agree to our use of cookies and secure storage technologies as outlined in this policy.